As part of our ongoing series, this month’s Xfinity Tips feature focuses on the Xfinity My Account app!
My Account has grown from being a place to make quick transactions, to a platform from which customers can now manage so many aspects of their account.
Customers can now access My Account through multiple places – online, via our mobile app, and through the biggest screen in their home – X1. And customers love it too – with nearly 15 million of them using the platform to pay their bill, schedule a call with us (eliminating hold time), troubleshoot their devices and more.
The video below features Jessica Fahrenholtz from our Chelmsford, MA call center explaining how easy the Xfinity My Account app is to use (and the time you’ll save along the way).
Of course our helpful representatives are also available via phone, online or at your local Xfinity Store as well if you’d prefer to chat with someone.
Thanks for watching. We’ll provide more Xfinity tips on this page in the weeks ahead. Stay tuned!