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How Xfinity Home Helped A Mother & Son Build Independent Lives

3 years ago

Since April is Autism Awareness Month, today’s post is a personal story of one of our employees reflecting on the impact Xfinity Home technology has had on her family.

Anne Edmondson, Marketing Manager for Comcast’s Greater Boston Region, has a son Jake on the autism spectrum.  Like most young men, Jake craved independence and Anne wanted to build his confidence. Anne was also craving a little freedom herself, having raised Jake as a single Mom.

After getting an Xfinity Home system and security camera installed, Anne and Jake agreed on an overnight experiment – which soon blossomed into much more.  Anne realized she could simply check in using the Xfinity Home app on her cell phone or tablet when she was at work or on the go, giving her peace of mind and providing her son Jake with the independence he craved.

As Anne says in the segment below, “It’s our job as parents to foster independence for our children.  You have to find creative solutions sometimes.”

At first, Anne wasn’t sure what Jake’s future could or would be, but seeing how Jake has changed over the years is something she never thought possible. “I attribute Jake’s success to my piece of mind that I got from using the Xfinity Home camera.”

Here’s the video “Xfinity Home: Anne and Jake’s story” along with a word from Tom Wlodowski, Vice President of Accessibility for Comcast Corporation.

[youtube https://www.youtube.com/watch?v=iGkBSeNJfII]

As Tom shared in the clip, we are committed to making our products, services, and experiences accessible to the widest possible audience, and opening new doors to independence for people with disabilities.  Comcast was the first in our industry to launch voice guidance, a talking TV guide that reads aloud program titles, network names and DVR and On Demand menus for people with visual disabilities.  Recently, we made accessibility options even easier to reach on X1. Now users can quickly jump into specific features with their voice remote by saying “captions,” “description,” “SAP,” “voice guidance” or “shows with description” to find any programs that are described.  You can find more about our commitment to accessibility here.

We’ll be sharing Anne’s story and demonstrating our accessibility offerings during a special event at our Framingham, MA, Xfinity Store (150 Worcester Road) from 6-8pm on Wednesday, April 11th.  This event is open to the public.

Filed Under: XFINITY Products & Services
Tagged With: innovation, xfinity, Xfinity Home

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