Celebrating 10 Years of Internet Essentials with Tiara and Alijah from Boston

Internet Essentials from Comcast has grown into the nation’s largest and most comprehensive broadband adoption program, introducing numerous enhancements and new initiatives along the way to help further close the digital divide and give even more low-income Americans the tools and resources they need to succeed in an increasingly digital world. Over the 10 years since its introduction, the program has expanded its eligibility more than a dozen times, including recently announced availability to all Federal Pell Grant recipients. Also, new customers who sign up for Internet Essentials before June 30, 2022, will receive 60 days of complimentary service and free access to tens of thousands of public Xfinity WiFi hotspots throughout greater Boston.

Since its inception, Internet Essentials has helped approximately 388,000 people in Massachusetts connect to high-speed broadband internet service. Recently, we caught up with Tiara, a long-time Internet Essentials customer in Boston, who spent many years living in a local housing development looking for ways to improve opportunities for her family. Internet Essentials helped deliver new career paths for Tiara and enabled her son Alijah to engage with educational resources and telehealth appointments. Today, Tiara works for a Boston housing authority and enjoys a new home of her own.

Here’s more on Tiara and Alijah in their own words:


For more than a decade and with the collaboration of local nonprofit community organizations and leaders, Comcast has been working to expand digital equity across the communities we serve. Building on this substantial work, coupled with a $1 billion digital equity commitment over the next 10 years, we are leveraging technology, internet connectivity and digital skills training as pathways to personal and professional growth for people of all ages.

For more information on Internet Essentials and to see if you or someone you know qualifies, visit internetessentials.com. Here are additional ways low-income Americans can connect to free or low-cost internet today:

  • Lift Zones: A complementary effort to our Internet Essentials program, Lift Zones provide free WiFi connectivity in community centers across the country for customers and non-customers alike. In the Boston area, we have partnered with nonprofit partners and local officials to open 53 Lift Zones. Click here to find a location near you.
  • Emergency Broadband Benefit (EBB): Comcast proudly supports the federal government’s EBB program, a temporary discount program available on all tiers of Xfinity Internet service, including Internet Essentials. New and existing eligible customers can receive up to a $50 per month credit on their Internet bill from Comcast and can visit www.xfinity.com/EBB to see what options are available to them and register. We also support partners who engage in the government’s Emergency Connectivity Fund (ECF).

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