This is the fourth installment in a blog post series focusing on Comcast employees who live and work on Cape Cod, where Comcast has proudly been offering our full suite of Xfinity and Comcast Business services powered by a smart, reliable and fiber-rich network since 2003.
Whether you are a business owner navigating the summer rush or a resident working, streaming, and gaming at home or on the go, our Comcast teammates on Cape Cod are focused on keeping you connected.
In the below video, we feature three of our team members – Ben M., Network Supervisor based in our South Yarmouth technical operations facility; Sam M., a Retail Associate in our Xfinity Store in Orleans and Barry Bader, VP of Comcast Business and Sandwich resident – to hear about how they help serve our Cape Cod customers during the busy summer season and all year long. We hope that you’ll take a moment to watch and learn more about our local workforce along with our unwavering commitment to reliability and connectivity on Cape Cod and throughout our footprint.
Ben’s team of local network technicians is dedicated to keeping consumers and businesses connected from Bourne to P-town and everywhere in between. Whatever the weather brings – from hot, sunny days to snowy nor’easters – our network is ready, backed by strategic investment, continuous innovation and the diligent, ongoing work of network technicians like Ben. “My team and I are equipped with smart devices and apps, so that we receive alerts for the slightest inconsistency in our local network performance,’’ says Ben. “Often, we’re able to correct it before a customer notices an issue.’’ Plus, our unwavering focus on network reliability and investment enables us to provide the same level of advanced services – such as 1.2 Gbps Internet service – in each Cape Cod community as we do in larger markets like Boston.
Sam is part of a growing team of passionate and talented Xfinity Store representatives in five convenient locations on the Cape, including our latest store at the Cape Cod Mall in Hyannis. Our other locations are in Falmouth, Orleans, Provincetown and South Yarmouth. “We know that relaxing on Cape Cod also means streaming on your devices,” says Sam. “Whether you’re on the beach or on the go.’’ Our retail teammates are eager to help you better understand our products and services, including Xfinity Mobile, and what best suits your needs.
As a Cape resident and regional leader for Comcast Business, Barry is focused on the customer experience, especially with businesses of all sizes from large medical facilities to small mom and pop T-shirt shops. Barry says: “Like all of you, my family and I depend on Comcast’s fiber-rich network and our local team to keep us connected year-round. When I’m not fishing, I’m watching my favorite shows or gaming with my kids. We understand your connectivity needs and value every customer relationship. We’re grateful for your business!’’
You can find an Xfinity Store near you here.