Across the Greater Boston Region, which spans eastern Massachusetts, New Hampshire and Maine, we are passionate about connecting people – in their homes, their businesses, and their communities – with the moments that matter most. From continuing to innovate our network technology and add value to the Internet and entertainment experiences for our customers, to partnering with community organizations to promote digital equity and more, here are some of the moments and milestones that we’ve worked to bring to life this year.
Connectivity and Entertainment
We continued to expand and evolve our smart, reliable network, bringing our services to Laconia, NH and Gilford, NH.
Across our area, we increased speeds for our most popular Xfinity Internet tiers twice this year, providing an extra boost for customers.
We recently embarked on the largest- and fastest-ever multi-gig deployment in the United States that will make multi-gig speeds available to more than 50 million homes and business by the end of 2025, beginning to enable these upgrades across the Boston area this year.
Giving customers even more options to stay connected, Xfinity Mobile, named one of the top-rated providers for customer satisfaction and value by the American Customer Satisfaction Index (ACSI), surpassed five million customer lines nationally in 2022, just five years after its launch.
Throughout 2022, Comcast Business kept businesses of all sizes connected and prepared for what’s next, including local customers like Pelham House Resort in Dennis Port, MA.
To provide a destination for visitors to experience the complete line of Xfinity and Comcast Business products and services, we opened new Xfinity Store locations in Falmouth, MA and Portsmouth, NH this year.
We continued to offer the most entertainment choices, with launches like Apple TV+, and curated programming collections for Black History Month, Hispanic Heritage Month, and more across Comcast’s entertainment platforms, including Xfinity X1.
Community Impact
Through Project UP, we collaborated with local partners and elected officials to advance digital equity and help build a future of unlimited possibilities for our customers and communities. We expanded our efforts to increase participation in the federal government’s Affordable Connectivity Program (ACP), which provides eligible low-income households with a credit of up to $30 per month toward their Internet and/or mobile service, and makes it possible for eligible customers to get home Internet through Internet Essentials or Internet Essentials Plus at no cost once the credit is applied.
We donated laptops and awarded grants to local organizations like Tech Goes Home and provided free WiFi in community spaces with our Lift Zone at 78 locations including Cape & Islands Veterans Outreach Center.
We supported small businesses hit hard by the pandemic through our Comcast RISE program, awarding in-kind support to more than 100 entrepreneurs throughout Massachusetts and New Hampshire.
Our People
Our team members, like Tyrone, Cheryl and Paulette remained at the heart of everything we do.
We rolled up our sleeves and got to work with organizations including Boston Centers for Youth & Families through Team UP, our new always-on, 365-days-a-year volunteerism program that provides Comcast employees opportunities to further their involvement in local communities.
It’s all part of what makes us an award-winning workplace, named to lists like The Boston Globe’s Top Places to Work in Massachusetts, PEOPLE Magazine’s “100 Companies that Care” and LinkedIn’s ‘Top Companies.’]
Looking Ahead
We’re proud of the relationships we hold with customers and communities across the area, and we’re looking forward to providing even more support and innovation in the year to come.
For more of Comcast’s 2022 news, visit corporate.comcast.com/press.
