Our crews are out on the roads and working with power companies to address interruptions and downed lines from the storm. In the meantime, here are some service tips for our customers during and after severe weather: Use your Xfinity apps on your mobile devices so you can stay connected when it matters most. The most effective […]
Xfinity Tips: My Account App
As part of our ongoing series, this month’s Xfinity Tips feature focuses on the Xfinity My Account app! My Account has grown from being a place to make quick transactions, to a platform from which customers can now manage so many aspects of their account. Customers can now access My Account through multiple places – […]
Comcast Opens Free Xfinity WiFi Service to Aid Residents and Emergency Personnel in New England
To help residents and emergency personnel stay connected as post-storm clean-up and power recovery continues, Comcast is opening nearly 127,000 Xfinity WiFi hotspots throughout its New England footprint in Connecticut, Massachusetts, Maine, New Hampshire and Vermont to anyone who needs them, including non-Xfinity customers, for free. Residents across more than 500 New England communities can […]
Prepping for Winter Storm Grayson? Download These 4 Xfinity Apps to Stay Connected in Blizzard Conditions
With Blizzard & Winter Storm Warnings being issued for much of the East Coast through Friday, it is important to take time now to get ready for whatever the weather may bring your way. New England anticipates up to a foot of snow in some areas and frigid temperatures, ice and strong winds across the […]
Comcast Launches RealTime Assist
As part of the Comcast (CMCSA) commitment to customer service and customer experience, the company today announced the launch of RealTime Assist, a proactive and personalized service messaging platform designed to save customers time and simplify their experience. RealTime Assist provides timely service information to Xfinity customers directly to their mobile phone, their My Account app, […]
