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Comcast Boston

Comcast Greater Boston Region: Eastern Massachusetts, New Hampshire, Maine

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Xfinity Tips: My Account App

3 years ago

As part of our ongoing series, this month’s Xfinity Tips feature focuses on the Xfinity My Account app! My Account has grown from being a place to make quick transactions, to a platform from which customers can now manage so many aspects of their account. Customers can now access My Account through multiple places – […]

Filed Under: Customer Experience
Tagged With: apps, Customer Experience, cx, My Account, xfinity

Know exactly when we’re on our way with Tech ETA

4 years ago

Tech ETA on mobile device

We know your time is valuable and we want to help you better plan your day when you have an appointment scheduled with us. That’s why we’re excited to launch Tech ETA, a new feature in the My Account app that will give you an estimated 30-minute window for when your technician should arrive at […]

Filed Under: Customer Experience
Tagged With: apps, Customer Experience, tech eta

Customer Experience

Xfinity Tips for Autism Acceptance Month

1 month ago

Since April is Autism Acceptance Month, today’s post is a personal story of one of our employees sharing the impact that Xfinity technology has had on her … Read More...

Community Investment

Comcast Launches 28 WiFi-Connected “Lift Zones” Across Greater Boston Area

1 month ago

As part of its ongoing commitment to help connect low-income families to the Internet so they can fully participate in educational opportunities and the digital … Read More...

Comcast Business

New Hampshire Business Review Honors Comcast Business with Best Telecommunications Provider For 10th Consecutive Year

2 months ago

Comcast Business was selected as the number one telecommunications provider in the Granite State by New Hampshire Business Review readers. This is the 10th year … Read More...

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