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Comcast Greater Boston Region: Eastern Massachusetts, New Hampshire, Maine

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Streamline Family Time with Six Comcast Tech Tips for Parents

2 weeks ago

We know what a big part technology can play in a family’s day-to-day life. In fact, Comcast’s 2021 WiFi Trends Report found that Xfinity households connected nearly 1 billion devices last year. And, in a study by Xfinity and Wakefield Research at the holidays, two-thirds of parents said their kids would choose WiFi over their […]

Filed Under: Customer Experience
Tagged With: Customer Experience, innovation, Mother's Day

Meet Tyrone! One of the Many Faces of Comcast in Greater Boston

3 months ago

Our employees are at the heart of everything we do here at Comcast in Greater Boston – from providing a best-in-class customer experience, to monitoring and managing our network, to delivering the products and services you need to stay connected, entertained and informed.  We sat down with Tyrone B., Technical Operations Supervisor in Comcast’s Greater Boston […]

Filed Under: Customer Experience, Our People
Tagged With: Customer Experience, diversity, Equity and Inclusion

A Look Back at 2021: Our Year in Review

5 months ago

We work to create connections. On any given day that can mean installing a powerful, secure internet experience into a home, business, or community space, answering a customer’s questions at an Xfinity Store, expanding our fiber-rich network or supporting an organization, family, or small business to help create digital and social equity. Throughout 2021 here […]

Filed Under: Customer Experience
Tagged With: 2021, Community Impact, Customer Experience, DE&I, Year In Review

Meet Carlos! One of the Many Faces of Comcast in Greater Boston

6 months ago

Our employees are at the heart of everything we do here at Comcast in Greater Boston – from providing a best-in-class customer experience, to monitoring and managing our network, to delivering the products and services you need to stay connected, entertained and informed. We are proud to have diverse, dedicated leaders and team members playing […]

Filed Under: Customer Experience, Our People
Tagged With: Customer Experience, MILITARY, VETERANS

Meet Network Supervisor Ben, Who Helps Keep Cape Cod Customers Connected Year Round

8 months ago

This is the third installment in a series focusing on Comcast employees who live and work on Cape Cod, where Comcast has proudly been offering our full suite of Xfinity and Comcast Business services powered by a best-in-class network since 2003. We sat down with Ben M., Network Supervisor on Cape Cod, to hear more […]

Filed Under: Customer Experience
Tagged With: Customer Experience, Network Investment, Network Performance, Reliability, xfinity

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Customer Experience

Osprey Update: Incubation Anticipation: No Hatchlings … Yet!

4 days ago

Here’s the latest: Home improvements are a constant. Rachel and Carson have been building up the walls to "fence in" the chicks when they emerge. This … Read More...

Community Investment

Comcast and Boston Public Schools: Making Connections With Laptops and Digital Literacy Skills

5 months ago

Through a special partnership with Comcast and Boston Public Schools, Raymond F. of Hyde Park not only received a brand new laptop, but he also got the gift of … Read More...

Comcast Business

New Hampshire Business Review Names Comcast Business ‘Best Internet Service Provider’ for 11th Consecutive Year

2 months ago

Comcast Business announced it has been selected as the number one internet service provider by New Hampshire Business Review readers for the 11th year in the … Read More...

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