As customers return to their summer homes or rentals, we want you to know we’ve been hard at work making sure you’ll have the best customer experience. We’ve installed new equipment on our local network and deployed new tools to our employees, which will benefit customers on the Cape, Islands and throughout the Greater Boston […]
Ready for the Big Game
We’re looking forward to Sunday, both as football fans ourselves and as your service and entertainment provider. Ahead of any big TV moment, including major sporting events, we do everything we can to prepare, and this Sunday’s showdown between the Patriots and Rams is no exception. For example, we increased staffing at our Network Operations […]
Winter Storm Harper Prep
With Winter Storm Harper expected to roll into the Boston area, we’re preparing our systems and teams, so we can best serve our customers when the weather gets rough. Ice and snow can coat our lines making them heavy and breakable, which can lead to down “drops’’ (the lines that connect to homes from poles) […]
Comcast Opens Seven Interactive Xfinity Stores in New England in 2018
In 2018, Comcast opened seven interactive Xfinity Stores in New England, bringing the regional total to 29. The stores – located from Holyoke, MA to Manchester, NH — are a key part of the company’s multi-year strategy to transform the customer experience, and provide a welcoming, state-of-the-art environment for customers to learn to optimize their […]
Happy Thanksgiving from Comcast
At Comcast, we’re thankful for our customers. And, because of that, we worked hard this year to bring them great value every day. We’ll continue to invest in technology to drive innovation and products to provide the choice, speed and control our customers tell us they want, including: Talk to the X1 Voice Remote to […]