Any time there is severe weather in the forecast, we take steps to ensure we’re ready to handle whatever Mother Nature throws at New England. To prepare, we increase our technical operations staffing levels, stock our trucks with drops (connections from homes to poles) and continuously monitor our network. During inclement weather, we position equipment […]
Storm Preparation Efforts
With a large thunderstorm system and heavy winds expected across New England today, we wanted you to know that Comcast is ready: We’ve increased our technical operations staffing levels, stocked our trucks with drops (connections from homes to poles) and are continuously monitoring our network. During inclement weather, we position equipment like generators in strategic […]
Storm Updates for Our New England Customers
Our crews are out on the roads and working with power companies to address interruptions and downed lines from the storm. In the meantime, here are some service tips for our customers during and after severe weather: Use your Xfinity apps on your mobile devices so you can stay connected when it matters most. The most effective […]
Prepping for Winter Storm Grayson? Download These 4 Xfinity Apps to Stay Connected in Blizzard Conditions
With Blizzard & Winter Storm Warnings being issued for much of the East Coast through Friday, it is important to take time now to get ready for whatever the weather may bring your way. New England anticipates up to a foot of snow in some areas and frigid temperatures, ice and strong winds across the […]